Terms and Conditions for The Hot Sauce Guy
OVERVIEW
Welcome to The Hot Sauce Guy, your premier destination for fiery flavors and hot sauce delights! Operated from www.thehotsauceguy.ca, we embrace the spirit of spice enthusiasts everywhere. In this document, the terms “we”, “us”, and “our” refer to The Hot Sauce Guy. Our platform offers you, the user, an array of information, tools, and services, all subject to your acceptance of our terms, conditions, policies, and notices outlined here.
Your interaction with our site, whether it’s browsing, shopping, or participating in our content, means you’re engaging with our “Service”. By doing so, you agree to be bound by our terms and conditions (“Terms of Service”, “Terms”), inclusive of additional terms, conditions, and policies available by hyperlink. These Terms of Service apply universally, whether you’re a browser, vendor, customer, merchant, or content contributor.
We urge you to read these Terms of Service thoroughly before using our website. Accessing or using any part of the site signifies your agreement to these Terms. Should you disagree with this agreement’s terms and conditions, you will be unable to access the website or use our services. Consider these Terms of Service as an offer, with acceptance strictly limited to them.
We’re constantly innovating, which means new features and tools added to our store also fall under these Terms of Service. You can always find the most current version of these Terms on this page. We reserve the right to update, change, or replace parts of these Terms by posting updates or changes on our website. It’s your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following any changes equals acceptance of those changes.
Our store is hosted on Shopify Inc., providing us the online e-commerce platform to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are at least the age of majority in your province of residence and allow any of your minor dependents to use this site under your consent. You must not use our products for illegal purposes or violate any laws in your jurisdiction. Transmitting harmful code is prohibited. Violation of these Terms results in immediate termination of Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer. You must not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our permission. Headings in this agreement are for convenience and do not limit these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not liable if information on our site is not accurate, complete, or current. The material is for general information and should not be the sole basis for decisions. Any reliance on the site material is at your own risk. This site may contain historical information, which is provided for reference only. We may modify contents at any time, without the obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products can change without notice. We reserve the right to modify or discontinue the Service without notice at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be exclusively available online. These may have limited quantities and are subject to our Return Policy. We have endeavored to display product colors and images accurately, but cannot guarantee that your monitor’s display will be accurate. We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction on a case-by-case basis. We may limit product quantities and change descriptions and pricing at any time. We do not warrant the quality of any products, services, or information.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may limit or cancel orders per person, household, or order. In case of changes or cancellation, we will attempt to notify you. You agree to provide current, complete, and accurate purchase and account information for all purchases. For more details, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may offer access to third-party tools, over which we have no control or input. Use of these tools is entirely at your own risk and discretion. Any future services or features added to the website are also subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, and services available via our Service may include third-party materials. Third-party links on our site may lead you to external websites, not affiliated with us. We are not responsible for examining or evaluating their content and do not warrant third-party materials. We are not liable for any harm or damages related to third-party transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us specific submissions or creative ideas, suggestions, proposals, plans, or other materials, we may, without restriction, edit, copy, publish, distribute, translate, and use them. We are not obligated to maintain comments in confidence, pay for comments, or respond to comments. We may monitor, edit, or remove content that is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable. Your comments should not violate any rights and must not contain harmful material. We are not responsible for any comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Information on our site or Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes; to solicit others to perform or participate in unlawful acts; to violate any international, federal, provincial or state regulations, laws, or local ordinances; to infringe upon our intellectual property rights or the rights of others; to harass, abuse, insult, defame, or discriminate; to submit false or misleading information; to upload malicious code; to collect or track personal information of others; for any obscene or immoral purpose; or to interfere with security features of the Service. We reserve the right to terminate your use for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of our service. The results obtained from the service may not be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel the service at any time, without notice. The service and products are provided ‘as is’ and ‘as available’, without any warranties, except as expressly stated by us. Dawson’s Hot Sauce is not liable for any injury, loss, claim, or damages of any kind arising from your use of the service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Hot Sauce Guy and our affiliates from any claim or demand, including attorneys’ fees, made by any third party due to your breach of these Terms of Service, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of other provisions.
SECTION 16 – TERMINATION
Obligations and liabilities incurred prior to termination shall survive the termination of this agreement. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us or ceasing to use our site. We may terminate this agreement without notice if you fail to comply with any term or provision of these Terms.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us. Ambiguities in these Terms shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The current version of the Terms of Service is always available on this page. We reserve the right to update, change, or replace parts of these Terms by posting updates on our website. It’s your responsibility to check our website periodically for changes. Continual use of or access to our website or the Service following changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
For questions about the Terms of Service, contact us at thehotsauceguyca@gmail.com or by mail at:
The Hot Sauce Guy
39 Quabbin Road
Mallorytown, ON, K0E 1R0
Canada
SECTION 21 – REFUND POLICY
The Hot Sauce Guy
www.thehotsauceguy.ca
Email: thehotsauceguyca@gmail.com
ALL SALES ARE FINAL
At The Hot Sauce Guy, due to strict food safety requirements, all sales are final. We take pride in the quality of our products and want to ensure the highest standards of food safety for our customers.
NO RETURNS OR EXCHANGES
Given the nature of our products, we cannot accept returns or exchanges. This policy is in place to guarantee the safety and integrity of our products from our store to your table.
DAMAGED GOODS
However, we understand that issues can arise. If your product arrives damaged or defective, please respond to your order confirmation email with pictures of the damaged goods. We will assess the situation and work diligently to resolve any issues, including replacing damaged items as needed.
CUSTOMER SERVICE
While we cannot offer refunds, returns, or exchanges, we are committed to ensuring your satisfaction with your order. If you have any concerns or issues with your purchase, please don’t hesitate to reach out to us at thehotsauceguyca@gmail.com or through our on-site chat. Our team is always available to discuss and address any questions or concerns you might have.